Streo

Privacy Policy

This Privacy Policy explains how Streo ("we", "us", or "our") collects, uses, stores, and protects your personal data when you visit and use our website and web application ("Service"). We are committed to handling your data responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller for Streo is the individual operator of this website. For any questions or requests relating to your personal data, please contact us at:

Email: support@streo.xyz

2. Data We Collect

a) Data you provide voluntarily

When you create an account or use our Service, we may collect:

  • Name or username
  • Email address
  • Password (stored in encrypted/hashed form)
  • Any other information you choose to provide in your profile or while using the app

b) Automatically collected data

When you visit or use the Service, we automatically collect certain technical data, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring URLs
  • Device and operating system information
  • Timestamps of requests

This data is used in anonymised or aggregated form to understand how the Service is used and to improve it.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract performance: To provide you with access to your account and the features of the Service.
  • Legitimate interests: To improve the Service, ensure security, prevent abuse, and analyse usage patterns.
  • Consent: Where you have given explicit consent, such as for optional communications.
  • Legal obligation: Where we are required to process data to comply with applicable law.

4. How We Use Your Data

We use the data we collect to:

  • Create and manage your user account
  • Provide, maintain, and improve the Service
  • Respond to your inquiries and support requests
  • Monitor and analyse usage trends and performance
  • Detect, prevent, and address technical issues or security incidents
  • Comply with legal obligations

We do not use your personal data for automated decision-making or profiling.

5. Data Sharing

We do not sell your personal data. We may share your data with third parties only in the following circumstances:

  • Service providers: Trusted third-party processors who help us operate the Service (e.g. hosting providers, authentication services). These parties are bound by data processing agreements and may only use your data as instructed by us.
  • Legal requirements: We may disclose your data if required to do so by law, court order, or a competent public authority.
  • Protection of rights: Where we believe disclosure is necessary to protect the rights, property, or safety of Streo, our users, or the public.

Your personal data is processed within the European Union/European Economic Area. If any data is transferred outside the EU/EEA, we will ensure adequate safeguards are in place and notify you accordingly.

6. Cookies

We use cookies and similar technologies to enable core functionality of the Service, including authentication and session management. These are strictly necessary cookies — you cannot opt out of them while using the Service.

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect your ability to use the Service.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you request deletion of your account, we will delete your personal data within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.

8. Minors

The Service is available to users of all ages. If you are under the age of 16, you should obtain consent from a parent or guardian before creating an account or providing personal data. We do not knowingly collect personal data from children under 13 without verified parental consent.

If you believe a minor has provided us with personal data without appropriate consent, please contact us at the email address above so we can take appropriate action.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to restriction: Request that we limit how we use your data.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing based on our legitimate interests or for direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us by email. We will respond within 30 days in accordance with the GDPR.

If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.

10. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include:

  • Encrypted storage of passwords
  • Use of HTTPS for all data transmission
  • Access controls limiting who can view personal data
  • Regular review of security practices

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Links to Third-Party Websites

Our Service may contain links to external websites that we do not operate or control. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

13. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@streo.xyz

Published on: April 30, 2026